Hi ! Welcome to your support forum.

In order to speed up your requests and avoid useless back and forth, please open a private ticket and provide us a temporary access to your wp-admin.

Support requests are being processed on business days from 9:30 to 18:00 (UTC/GMT -5 hours) [normally] within 24h in the order they were received.

Please note that the fastest way to obtain support is to submit a request is right here.

Support requests received via ThemeForest comments or twitter will take much longer time to process or can be not addressed at all.

We do not do support via emails.

Thank you !

- IronTemplates.

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